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Track Your Order

After your purchase you will receive a confirmation email letting you know we received your order.

Once we ship our your order, we will then send you a separate email containing your tracking number so you can track it every step of the way!

TRACK YOUR ORDER, YOU CAN VISIT HERE OR DIRECTLY AT THE COURIER'S WEBSITE: 

Courier

Tracking Website

Phone Support

USPS

Click Here

1 (800) 222-1811

ePacket

Click Here

 serv@17track.net

DHL eCommerce

Click Here

+1 317 554 5191

 

*100% GooPrime® Delivery Guarantee

GooPrime® guarantees that every watch ordered will be delivered to the shipping address you provide us with in perfect working conditions.

If you make any mistakes in your shipping info while checking out, please contact us ASAP within 24 hours at support@gooprime.com so we can update your shipping information before your order is shipped out.

If you provide us with incorrect shipping information and your order has been shipped out, GooPrime® will not be held responsible for shipping another order free of charge but contact us anyway to see how we can help.

Please note that due to recent pandemic many of the orders may face delays and increased shipment times. This means that the 7 to 22 business day range could be more, anywhere from 10 to 35 business days or so. Rest assured, we're working tirelessly to fulfill all orders, and we really appreciate your patience during this difficult time.

AVERAGE HANDLING AND SHIPPING TIME

UNITED STATES OF AMERICA:

  • 2-5 business days average processing time;
  • 10-20 business days average shipping period (the shipping time may be affected if one of the ordered items is in very high demand or if there are any holidays going on);

THE UNITED KINGDOM, CANADA & AUSTRALIA:

  • 2-5 business days average processing time;
  • 10-20 business days average shipping period (the shipping time may be affected if one of the ordered items is in very high demand or if there are any holidays going on);

OTHER COUNTRIES:

  • 2-5 business days average processing time;
  • 10-25 business days average shipping period (the shipping time is also affected if one of the ordered items is in very high demand;

Please be aware that any order can, however, take more than 20 business days to arrive, depending on many factors, such as holidays, products ordered, location, etc.

Note: The process can take a little longer for products that are in high demand, and/or also during the busy Christmas period.

    For more information please visit our Contact page.

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