Contact Us

We love hearing your feedback! Here at GooPrime® nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via

For any questions regarding our products or for assistance with your order, please email support@gooprime.com or message us at (409) 900-0757 (we do not take phone calls at the moment and only offer support via SMS) and you should get a response within 1 business day.

If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you!

(Please note that due to COVID-19, many of the orders may face delays and increased shipment times. This means that the 7 to 22 business day range could be more more, anywhere from 10 - 35 business days or so. Rest assured, we're working tirelessly to fulfill all orders and we really appreciate your patience during this difficult time).